I'M MUSKAN MEHRA.
TECHNICAL DEVELOPER & CONSULTANT
- Muskan is a seasoned professional with 3.5 years of experience in strategic development and management of cloud-native network management platform – Aruba Central
- Expertise in Agile methodology, project management, stakeholder management, and accessing technological feasibility
- Proficient in Jira, Confluence, Figma, Balsamiq, Power BI, Tableau, R, Kubernetes, Cloud & Edge Computing
ABOUT ME
MY SKILLS
PROFESSIONAL EXPERIENCE
PREDIXION AI - AI PRODUCT MANAGEMENT INTERN
- Worked as a AI Product Management Intern from May 2024 – August 2024.
- Collaborated directly with co-founders as founding Product Managers to grasp the product vision and strategic and business goals.
- Identified pain points faced by various stakeholders in debt collection of unsecured loans and ideated through innovative solutions.
- Crafted a targeted product pitch deck to convey the value proposition of AI debt collection solution to business stakeholders
- Designed comprehensive Product Requirement Documents(PRD), user personas, use case diagrams, high-fidelity UI mock-ups for:
- Gen AI-driven communication engine, Collection application, and end-user application for proof-of-concept and MVP execution
Hewlett Packard Enterprise - Cloud Developer II
- Worked as a Cloud Developer from September 2020 – January 2024.
Digital Transformation
- Saved 840 hours/year by automating the entire feature lifecycle for new device SKUs, eliminating development and testing efforts.
- Reduced testing time by 83% through strategic workflow automation, driving faster delivery aligned with IT and business objectives.
- Led a team to propose a business case for integration of Gen-AI chatsupport into the Aruba Central to enhance customer experience.
- Worked closely with UX & PLM team for product design improvements to increase user experience by incorporating new features.
Product & Project Management
- Facilitated Agile ceremonies for a 6-member team, managing the end-to-end development lifecycle and ensuring timely delivery.
- Continuously monitored project status, identified risks & recommended mitigation strategies to ensure effective project outcomes.
- Worked with cross-functional teams to prioritize features, monitor product releases, and assess the impact of technical alterations.
- Performed root-cause analysis and brought closure to 400+ defects, playing a pivotal role in enhancing customer satisfaction.
- Leveraged JIRA and Confluence to enhance team collaboration, streamline workflows, and boost overall project efficiency.
- Boosted FedRAMP compliance from 70% to 85% by resolving critical non-compliant incidents with the delivery of reliable solutions
Consulting & Value Creation
- Managed the needs of 100k network administrators by:
- Implementing end-to-end pipeline for instantaneous and consistent data flow across various microservices of Aruba Central
- Managed end-to-end cloud application architecture, implementation and deployment across AWS, Azure, and Google Cloud
- Led the transition from waterfall to agile with senior executives to reduce the feature release time from 8 months to 4-weeks
- Collaborated with leadership team to define the Product Vision and devise growth strategies for Next Gen Aruba Central
- Contributed to devising the go-to-market strategy for Next Gen Aruba Central, ensuring a phased rollout and smooth transition
- Identified cost-saving opportunities by analyzing cloud spending patterns & recommending right sizing of underutilized resources
- Routinely facilitated collaborative discussions across teams for feasibility and quality analysis, ensuring high-quality feature delivery
- Consulted to increase scale capacities by 50% through identifying bottlenecks and optimizing resources based on load fluctuations
- Defined DevOps roadmap and streamlined CI/CD processes to ensure a reliable, consistent, and quick software deployment
EDUCATION
-
POSTGRADUATE DEGREE - MBA
(2023-2025)
S. P. Jain Institute of Management and Research -
UNDERGRADUATE DEGREE - B.TECH
(2016-2020)
Computer Science - Mody Institute of Science and Technology,
-
CO-CURRICULUM / ACHIEVEMENTS
Active coordinator of Placement Committee, Product Management Club, Academics Committee (SPJIMR).
Led a site-wide special interest group on AI/ML in HPE, comprising 15+ teams.
Shortlisted amongst top 3% of 12k applications in Woodpeckers Hackathon Case Competition.
Awarded with Aruba Recognition awards 6 times for identifying customer pain points and integrating innovative workflows.
MY BLOG
AI-Powered Personalization in Debt Collection for Better Borrower Engagement
Today, borrowers often face impersonal and rigid debt collection practices, leading to stress and frustration....
AI Streamlines Collections: Boosting Efficiency for Debt Collection Calls
In the challenging world of debt collection, where balancing efficiency with empathy is crucial, and...
How UPI Disrupted ATMs: The Shift Towards a Cashless Future
Do you remember these? Of course, you would remember. But do you remember the last...
GET IN TOUCH
DON'T BE SHY!
Feel free to get in touch with me. I am always open to discussing new projects, creative ideas or opportunities to be part of your visions.